OWNER SERVICES

OWNER SERVICES

At Ivy Property Group, customer experience and accessibility are the foundation of our business model, and it’s what makes us different from our competitors. Our team of property managers are licensed Real Estate Brokers, who specialize in property management. We bring a wealth of knowledge and decades of experience to maximize the potential of your investment property. 

 

We offer boutique property management services, tailored to fit your specific needs while helping you achieve the best return on your investment property. As a client, you will receive comprehensive, professional management services that work on your schedule, relieving you of the burden of late-night calls and the stress of management. 

 

Our Beliefs:

 

  1. We believe in being our client’s advocate. We will do what's best for our clients, even when it’s not what’s easiest for us.

  2. We believe in honesty. We provide our clients with the knowledge they need to make the most informed decisions for their property. 

  3. We believe in up-front pricing, with no hidden fees or mark-ups. 

  4. We believe that a house is an investment that should be maintained. We don’t believe that maintenance should be a profit center. Whether it’s a repair, replacement, or upgrade you planned, you get a copy of the actual invoice, not “our” invoice. 

  5. We believe that relationships matter and that contracts should not be impossible to terminate. We have worked with a majority of our clients for many years, some more than 20+. These relationships are due to our performance, not some binding contract.

  6. We believe that you should be able to talk to a real person. No endless telephone menus - you will have your property manager's direct cell phone number to assist you in a timely manner when it’s convenient for you.

 

We understand choosing a property management company is a big decision that affects the security of your property, your profit margins, and your overall satisfaction with owning rental property. Therefore, we suggest that you ask some questions that you would ask of any company you are considering and would like to offer some insight on how we address some of these important issues.  Read more